Untrustworth Claims department

Momentum Health does not know how to process refund requests.

I can't trust them and my providers don't trust them as well. Providers don't want to work with MH so I end up paying providers upfront with the hope to claim back from my health saver.

So I submitted a claim for service rendered 14 dec, attached my Receipt and then emailed my invoices on 17th and 19th Dec. I requested them to pay back to my Bank account but they didn't. I keep calling them back seeing they don't respond to emails.

After more than a month after numerous calls and emails, then still didnt pay me.

What they did do was to pay a my provider, who I already paid, by using my health saver money. Not sure if that is *****. How can they do this??

No one takes responsibility for what they did and everyone at MH wants to excallate issues, which does not get done either.

Who ever MH hired to manage and oversee claims department should be fire Immediately. I am not going to get my refund payed back to me and have them reverse their transactional mistake.

I will have to end up cancelling my Health plan with them and sue them for money *****ulently paid to a provider.

14 years they take my money and this is they service I get.!!