AJ
Analo J

1 reviews | Active since Jun 2023

20 Feb 2024, 16:59

Unprofessional Doctor

Hi I would like to share my horrible experience that I had with Dr Tshume. Yesterday (19-02-2024) I requested a call back because I had flue then requested for sick note for 2 days then she responded by saying that she can only give me one day then I asked her why she said she can't give me 2 days just for flue. Then I was advised by momentum Agent Nomzamo to call again today to request another day then Dr Tshume called me to say they don't do that and by the way my voice is now clear I should go back to work. Then I said to her I'm the one who is sick and I know my body. The reason for me to write this review today it's because I don't appreciate how she spoke to me and it makes me wonder if it is because I am using a cheaper medical aid because that is not the way to speak to patients. I prefer hello doctor because they prescribe better medication and I don't have to go the doctor and stand in long ques where I can just call and collect medication.

0
Replies (3)
Momentum Health
Momentum Health's reply21 Feb 2024, 11:18
Official
Dear Analo Jacob 

Thank you for bringing this natter to our attention. 

We will contact you to discuss further. 

Kind regards, 
Nosipho
AJ
Analo J's update23 Feb 2024, 07:30
Reviewer Update
Hi Nosipho

I'm still waiting for feedback.

Thanks
Momentum Health
Momentum Health's reply23 Feb 2024, 12:29
Official
Dear Analo 

Thank you for taking my call. Your matter has been escalated. 

Regards, 
Nosipho