Unlogical,

I had symptoms for covid, my roommate was positive for the virus and numerous colleagues were tested positive. I immediately went to do the test as I had some symptoms skipping as many public spaces as possible as I didn't want to put anyone at risk. I proceeded home and tested positive for covid. (As per policy you would have to be referred by a doctor to actually go for a test and then you can claim back. I found this out when I wanted to claim.) I tried to claim for the past 3 months and submitted the documents to momentum as requested. However after 3 times of submiting documents for the claim, I kept on receiving an email asking to submit documents, which made me angry as clearly they didn't look at the documentation presented. I them put in a complaint on the momentum site and no has contacted me regarding this, still waiting.

I went straight to test minimizing my time in public putting anyone else at risk and the reason for the claim being denied is because I wasn't referred.

Opinion: Unlogical Policy as the goverment urges us to go and test and stay out of the public as much as possible when you have symptoms (not walts around and put more people at risk to get a docters appointment to tell you now you can go test)

I want assistance for my claim.