Jvdb
Johanna van den berg

1 reviews | Active since Feb 2017

16 Feb 2017, 17:13

Unfair termination

<p>Hello Peter</p> <p>I app**** for medical aid from momentum.</p> <p>it was approved and active from 1 feb.</p> <p>ON 30 December 2016 I went to see a gp dor ear infection which is NOT a chronic illness. On 15 Jan 2016 I saw the gp again for lack of sleep. Keeping in mind these consultation was all paid cash as pvt patient. When I aaw the dr I asked which specialist he would refer as I have knee pain.</p> <p> </p> <p>When I app**** for medical aid I did inform the consultant that I have knee pain and will be seeing a specialist. She asked me ifIwas treated for that in the last 12.months and I rep**** No as I was last treated in 2015, more than 24 months ago.</p> <p> </p> <p>membership started 1 feb and I went to see dr for refferal as their policy. Went to see specialist and paid cash for consultation.</p> <p> </p> <p>specialist advised that I should undergo arthroscopies again in both legs. On the 11th of feb I was rushed to the emergency room for excruciating pain in my LEGD! Then was admitted and treated for pain until the monday for procedures. </p> <p>Got a call from Momentum health yesterday stating I was not truthful with my application and for that reason they will be terminate membership feom 1 feb.</p> <p> </p> <p>I HONESTLY did not know that all this will be happening so quick, but didnt think its an issue cause of 24 months ago.</p> <p> </p> <p>I will now be responsible for one major hospital account and everything done on it so far.</p> <p> </p> <p>Please advise</p> <p> </p> <p>Thank you</p>

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Replies (1)
Momentum Health
Momentum Health's reply20 Feb 2017, 10:00
Official

One of our consultants will contact you shortly to discuss your enquiry.

Kind Regards

Janet Behari