dO
dirk O

1 reviews | Active since Mar 2021

15 Nov 2021, 13:36

********* and dishonest

I was a memebr of momentum medical aid ( Hospital Plan ) In August i had to cancel with Momentum, with immediate effect, due to costs that was to high. I received a letter stating that my membership will still be active up until end of Septemeber. So on the 1st of September I went fot my first COVID vaccination injection, at Clicks.

They asked for my medical membership card and i gave it to them as requested. Now Momentum wants me to pay R 790 for the vaccination becuase they said my membership should have only been valid until end of August and Not September. This was not communicated to me before the time and i have recived a statement dated 15th October stating that my oustanding balance is Zero?

Irrespective of all this , is that the COVID vaccination is free, so why is Momentum trying to make me pay for the vaccination? Please do not trust Momentum they are extremely sly when it comes to their accounts. This is also not the first problem i had with them

0
Replies (2)
Momentum Health
Momentum Health's reply15 Nov 2021, 14:27
Official
Dear Dirk Olivier 

Thank you for bringing this to our attention. We will contact you to assist.

kind regards

Kevin Murugan


dO
dirk O's update20 Dec 2021, 07:06
Reviewer Update
Good Day. I still don't have any feedback regarding this issue, and this morning i got another mail stating that i will be handed over if i don't pay the R 790 for the COVID Vaccine. Vaccine is for free why should i pay for it. I have cancelled my policy with them on the 20th of August with immediate effect and on the 23rd of August Momentum send me a letter stating my membership is still active until the end of September, this is after my immediate cancellation. Please people do not trust momentum health, they are extremely dishonest and *********. PLEASE BE WARNED