Unacceptable response

<p>So after the unacceptable response from Jody Saunders who in my opinion did very little to satisfy a very unhappy customer, I am now not only upset with Momentums policy, but also with staff that don't TRY go the extra mile and I know full well Momentum strive to do that. My husband went to go and do his health assesment today which we had to pay for and GUESS WHAT???? It was green as it has been for the past few years, according to Jody green healthy heart was introduced this year, but I tried explaining to him we have been doing health assessments since I can remember - bottom line is same test, similar results, when the results change one should question the circumstnaces around it. I have just proved my point!</p> <p> </p> <p>Kind Regards </p> <p>Kelly</p>