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Charmaine M
1 reviews | Active since Jun 2017
22 Mar 2022, 11:49
Totally unacceptable!
I seriously don't even think they deserve 1 star. My son went to dentist 27 January. I have been waiting for claim to be paid since then. Everytime a different excuse. I have cancelled medical aid and returned debit order. Now because of this a further delay? Please! I have spoken to managers who promise to get back to you. This doesn't happen and you cannot escalate
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Replies (2)
Momentum Health's replyOfficial
22 Mar 2022, 14:22Dear Charmaine,
Thank you for bringing this matter to our attention. We will investigate and call you to discuss.
Kind Regards,
Nosipho
Thank you for bringing this matter to our attention. We will investigate and call you to discuss.
Kind Regards,
Nosipho
Momentum Health's reply22 Mar 2022, 14:22
Official
Dear Charmaine,
Thank you for bringing this matter to our attention. We will investigate and call you to discuss.
Kind Regards,
Nosipho
Thank you for bringing this matter to our attention. We will investigate and call you to discuss.
Kind Regards,
Nosipho
CM
Charmaine M's updateReviewer Update
28 Mar 2022, 10:53Thank you Nosipho for the initial call back to discuss. However, since then no further feedback? I have tried calling several times and only get an answering machine
CM
Charmaine M's update28 Mar 2022, 10:53
Reviewer Update
Thank you Nosipho for the initial call back to discuss. However, since then no further feedback? I have tried calling several times and only get an answering machine