PP
Pieter P
1 reviews | Active since Mar 2019
04 Feb 2025, 15:52
Total lack of service and communication
Momentum TYB is the administrator for various Medical Aids, yet after more than a month I could still not manage to update my banking details and pay my claim. I have various refence numbers and escalation numbers. NO communication and no-one can give answers.
Helpful (0)
Replies (4)0
Replies (4)PP
Pieter P's updateReviewer Update
04 Feb 2025, 15:45Another escalation, lol!! How helpful.
PP
Pieter P's update04 Feb 2025, 15:45
Reviewer Update
Another escalation, lol!! How helpful.
Momentum Health's replyOfficial
04 Feb 2025, 16:05Dear Pieter
Several attempts have been made to contact you in order to assist with the above review.
Kindly advise of a convenient time or an alternate number.
Regards
Debbie
Several attempts have been made to contact you in order to assist with the above review.
Kindly advise of a convenient time or an alternate number.
Regards
Debbie
Momentum Health's reply04 Feb 2025, 16:05
Official
Dear Pieter
Several attempts have been made to contact you in order to assist with the above review.
Kindly advise of a convenient time or an alternate number.
Regards
Debbie
Several attempts have been made to contact you in order to assist with the above review.
Kindly advise of a convenient time or an alternate number.
Regards
Debbie
PP
Pieter P's updateReviewer Update
04 Feb 2025, 16:06*** - any time would be suitable.
PP
Pieter P's update04 Feb 2025, 16:06
Reviewer Update
*** - any time would be suitable.
Momentum Health's replyOfficial
05 Feb 2025, 16:58Dear Pieter
A consultant will be in contact with you to assist.
Regards
Debbie
A consultant will be in contact with you to assist.
Regards
Debbie
Momentum Health's reply05 Feb 2025, 16:58
Official
Dear Pieter
A consultant will be in contact with you to assist.
Regards
Debbie
A consultant will be in contact with you to assist.
Regards
Debbie