Total Incompetence

It amazes me where Momentum find the staff that they employ to resond to emails. I wrote an email to Multiply regarding my RA that matured last year january. Momentum transfered it to another investment fund. Now instead of getteing the 120 points for all the years of investment, they give me 80 points for the 1 year in the new portfolia. But my membership number etc is the same. I send a query in. The response is that I will have an answer in 2 working days. That's last week. No response. Send a second emaoil. You will now get a resonse in 2-3 working days. I resond to this email. A third resonse. we have allocated your points. All 3 responses come from different people. None reading the previous emails. Do not invest in this company and do not sign up fo Multipy. Totally *********** as usual. Not the first time I have to go through all this nonmsense