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psfan P

1 reviews | Active since Sept 2016

04 Oct 2022, 17:03

******* and ************

******* and ************.

I canceled my medical aid "****" that I had with them on July 8th 2022! As per their "agreement" it meant that I would need to give 30 days notice. Fair enough, so that would mean it should be canceled by Aug 8th?

Sure enough, I was debited a full amount again on Aug 1st and let it slide ... But then was debited again on Sept 1st and Oct 3rd!

They are ************ and ******* who try and take what they no longer have a right to! If you ever use them and cancel your membership, keep a CLOSE eye on your debit orders and make sure they cancel them when they are supposed to! They are the absolute worst and I will NEVER make use of their services ever again!!!!

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Replies (2)
Momentum Health
Momentum Health's reply05 Oct 2022, 07:15
Official
Dear Chris J

Thank you for bringing this to our attention. We will contact you shortly to assist.

Kind regards

Roger Naidoo
Momentum Health
Momentum Health's reply05 Oct 2022, 10:20
Official
Dear Chris J

I tried to call you to no avail. Kindly advise on a convenient time to call you.

Regards

Roger Naidoo