1 reviews | Active since Jan 2014
Terrible service delivery
<p>This is a follow up complaint on one I previously posted. Following the first, I was contacted by momentum personnel and a few of my outstanding medical bills were paid. Thereafter the contact person asked me for certain details in order for the remaining bills to be paid. I requested these from the medical practices and sent those I received through to them only for the contact person to vanish. In addition one of the main bills for reconstructive surgery on my legs that was the main reason for my first complaint was finally dealt with but not fully paid!! I received a statement a couple of days ago with an amount outstanding. I asked the practice if according to the normal rules and regulations a percentage of the bill is mine to cover. Their response was no. I am not supposed to pay a cent but because it took momentum over 7 months to pay what they did pay they cannot keep on waiting for the balance. I wonder who momentum expects to pay it - Extremely disappointed international university student.</p>
One of our consultants will contact you shortly to discuss your enquiry.
Kind Regards
Janet Behari
One of our consultants will contact you shortly to discuss your enquiry.
Kind Regards
Janet Behari
I have been waiting to be gotten back to for two weeks. Momentum disappoints again, as usual. Council for medical aid schemes in south Africa here I come.
I have been waiting to be gotten back to for two weeks. Momentum disappoints again, as usual. Council for medical aid schemes in south Africa here I come.
