1 reviews | Active since Jul 2011
Terrible service and no responses
For months now i have battled with momentumhealth to get claims paid. When they are paid it is short. When you query why it is short you get no response. It also seems their claims mailbox does not respond or acknowledge all emails and always gives an error when you attach more than 1 claim. The service is abaolutely shocking. I never had these issues when dealing with discovery health.
Your query is being investigated and feedback will be provided.
Kind regards
Debbie van der Haar
Your query is being investigated and feedback will be provided.
Kind regards
Debbie van der Haar
No feedback received. No requests honoured. And now I still get claims rejected with no reason Other than "More information required". For those who read this, DO NOT use momentum health. My next step is to approach the Council for medical aids schemes in South Africa. I can truly not wait to move to Discovery health. Absolutely pathetic service, I have never experienced this before.
No feedback received. No requests honoured. And now I still get claims rejected with no reason Other than "More information required". For those who read this, DO NOT use momentum health. My next step is to approach the Council for medical aids schemes in South Africa. I can truly not wait to move to Discovery health. Absolutely pathetic service, I have never experienced this before.