TERRIBLE SERVICE

Momentum Health has really given us a tough almost year of membership. They not only pay for as little as possible, they just don't complete any correspondence, you have to call 3 times before you get an email for something as trivial as statements. We still trying to resolve an account from a specialist and we have to do all the work as to what we owe her (she being partly to blame as well) Every service provider you go see, you have to resolve account queries yourself, momentum's administration is pathetic. An account I though they had resolved a few months ago, we get a nasty email from the service provider that they going to hand us over. This is pathetic even after between the dr., momentum and the anesthetist they made sure they gave the information to ensure that it would be covered under hospitalization.It was never explained the difference between Sedation vs General Anesthetic, and it was never corresponded that the authorization was declined, this I found out today. Didn't see value for money and I will not take their medical aid again! Will also be moving my Life Insurance very soon.