LP
Lee P

1 reviews | Active since May 2025

17 May 2025, 09:58

Terrible service

My son and I recently joined the health4me plan,he fell sick couple weeks before it could be activated so I had taken him to a doctor,few weeks later the plan kicked in, I requested a hello doctor and was called back by Dr Kasser(a old white female) who asked if I had taken him to a doctor and stated yes, without any future instructions she demanded I take him back because she will not prescribe any meds not knowing what the doctor had given, (without even asking me if any meds was given)even tho he was just given and injection for the recent flu virus,I have emailed momentum twice in the past week and has not received any futher communications, just 2 different reference numbers,such disappointing service, but on the 1st of the last 2 months my debit was taken on time Reply (0)

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Replies (1)
Momentum Health
Momentum Health's reply19 May 2025, 09:08
Official
Good day Lee Pada

Thank you for bringing this enquiry to our attention. We will investigate the complaint and call you to discuss.

Kind regards
Jody Saunders