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corne H

1 reviews | Active since Jun 2023

28 Sept 2023, 10:05

Terrible Experience with Momentum Health4me - Refusal to Cover Emergency Expenses

I recently had a distressing experience at Momentum Health4me, and I feel compelled to share my disappointment and frustration. After being involved in an accident that resulted in a cracked bone in my knee, I sought immediate medical attention at the hospital. However, to my utter dismay, Momentum Health4me refused to cover the emergency expenses, leaving me in a state of shock and disbelief.

I cannot express enough how disgusted I am with the lack of compassion and support I received from Momentum Health4me during this critical time. Their refusal to take responsibility for the emergency medical costs is not only ********* but also demonstrates a complete disregard for their customers' well-being.

It is deeply disheartening to see a healthcare provider prioritize their financial interests over the urgent medical needs of their policyholders. As a loyal customer, I expected better treatment and assistance in such a distressing situation. Unfortunately, Momentum Health4me failed to meet even the most basic expectations.

I urge anyone who is considering taking this plan to think twice ,I will be seeking an alternative medical aid

0
Replies (1)
Momentum Health
Momentum Health's reply28 Sept 2023, 14:56
Official
Dear Corne

Thank you for bringing this to our attention.
A consultant will contact you to assist with your complaint.

Kind Regards
Debbie