KV
Kevin V

1 reviews | Active since Feb 2020

22 Mar 2023, 20:31

Terrible customer service

I decided to take up medical aid with momentum health. In doing so I made the mistake of sending the wrong mail to the wrong company where I requested for services to be cancelled however it was not meant for momentum. I have requested for assistance from the 16 March 2023 and up to today no call, no reply on my mails NOTHING! VERY POOR SERVICE. REALLY.

0
Replies (2)
Momentum Health
Momentum Health's reply23 Mar 2023, 08:18
Official
Good day Kevin

Thank you for bringing this enquiry to our attention, we will call you shortly and assist.

Kind regards
Jody Saunders
Momentum Health
Momentum Health's reply23 Mar 2023, 08:48
Official
Good day Kevin

I have attempted to call you to no avail. Please check your emails and verify a time I can call you to discuss.

Kind regards
Jody Saunders