Terrible Communication

After having terrible customer care from Momentum Health, we decided we would like to give Momentum another chance, as we had dealt with them for a few years. Numerous requests for someone to contact us have gone unanswered. We even lodged a complaint on their website, requesting that someone please contact us. We have to date, only received electronic responses to say that someone would be in contact with us. We are still waiting in anticipation. Terrible customer liaison to say the least!!!!