taking money without my authorisation

Last month I was not paid and momentum payment was reversed by bank. It was a stressful month and of course they notifies me I was not covered and my husband was unable to recieve his chronic medicine. Fair enough. This month they took a double debit without my permission or notification. This is called ***** and a abuse of the debit order system. The bank was supposed to have stopped it because I had gone in and stopped it but some how it went through. Why would I want to be with a insurance company who makes me pay double yet I was not insureX for that month. Personally I have got other quotes and I am seeing what a ******* you have been to me and uncaring as well. Momentum has no value add and I would like a letter that state our agreement is terminated and a apology for debiting my account without my signed consent for that amount. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Health by Hellopeter.com)</em></div>