Takes forever to sort out claims.

I am Extremely disappointed in momentum health claims department.<br> I have sent in a claim of an optometrist to be paid. emailed it in on the 3rd of December 2015 and said that i have already settled the account at the optom. the money should be paid back to me. after 30 days i inquired on the claim, and was told it is opticlear that was delaying the claim. after 5 phone calls later i had to contact opticlear myself to sort the matter out. only to be told that they have not received anything from Momentum health in regards to my claim. I mailed them the claim. they loaded it. and then Momentum goes and pays the OPTOMETRIST Again!!!!! how is this even possible? do you not read the emails of the members? really? <br> phoned in again today.Call number 6! was told that they could reverse the paid claim and pay me but could not assure me when i would get my money back? i feel this experience has left me with a bitter taste of momentum service. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Health by Hellopeter.com)</em></div>