AB
Abrie B

1 reviews | Active since Jan 2020

13 Oct 2026, 07:56

STAY AWAY.

As a dentist I can highly recommend people to STAY AWAY from Momentum. Their customer service is appalling. I have sent documents to upload my banking details to their system, however more than a month later and no progress. Therefore, I cannot receive any medical aid payments from the medical aid and now the patients have to pay me first before we can commence with treatment. I have sent the documents again, and received no communication regarding progress.

0
Replies (2)
Momentum Health
Momentum Health's reply13 Oct 2026, 10:53
Official

Dear Abrie

Thank you for bringing this matter to us.

To contact you, we need your contact details added on your profile under your details.

Please update so we can investigate and resolve your query.

Regards,

Nosipho

AB
Abrie B's update15 Oct 2026, 22:00
Reviewer Update
As expected, no effort to resolve my query. Completely useless customer service.