PF
Palesa F
1 reviews | Active since Nov 2022
22 Dec 2022, 12:07
Staff claims getting rejected
Momentum is a shifty medical aid . Even when am a staff member and my claims are valid they still treat me unfairly
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Replies (3)0
Replies (3)
Momentum Health's replyOfficial
22 Dec 2022, 12:13Good day King Neo Nazz
Thank you for bringing this enquiry to our attention, we will call you shortly and provide assistance.
Kind regards
Jody Saunders
Thank you for bringing this enquiry to our attention, we will call you shortly and provide assistance.
Kind regards
Jody Saunders
Momentum Health's reply22 Dec 2022, 12:13
Official
Good day King Neo Nazz
Thank you for bringing this enquiry to our attention, we will call you shortly and provide assistance.
Kind regards
Jody Saunders
Thank you for bringing this enquiry to our attention, we will call you shortly and provide assistance.
Kind regards
Jody Saunders
PF
Palesa F's updateReviewer Update
22 Dec 2022, 14:33Hello
When I wrote this review I was really upset however Jody from momentum called me right away . He was so kind and assured me that he will do everything to assist me. The claim was rejected due to miscommunication when I added my new born baby to the medical aid . Jody managed to resolve this query was was hanging since October within few hours . He really showed compassion and understanding when he went extra mile to assist me. I really appreciate the assistance. Thank you Jody and momentum
When I wrote this review I was really upset however Jody from momentum called me right away . He was so kind and assured me that he will do everything to assist me. The claim was rejected due to miscommunication when I added my new born baby to the medical aid . Jody managed to resolve this query was was hanging since October within few hours . He really showed compassion and understanding when he went extra mile to assist me. I really appreciate the assistance. Thank you Jody and momentum
PF
Palesa F's update22 Dec 2022, 14:33
Reviewer Update
Hello
When I wrote this review I was really upset however Jody from momentum called me right away . He was so kind and assured me that he will do everything to assist me. The claim was rejected due to miscommunication when I added my new born baby to the medical aid . Jody managed to resolve this query was was hanging since October within few hours . He really showed compassion and understanding when he went extra mile to assist me. I really appreciate the assistance. Thank you Jody and momentum
When I wrote this review I was really upset however Jody from momentum called me right away . He was so kind and assured me that he will do everything to assist me. The claim was rejected due to miscommunication when I added my new born baby to the medical aid . Jody managed to resolve this query was was hanging since October within few hours . He really showed compassion and understanding when he went extra mile to assist me. I really appreciate the assistance. Thank you Jody and momentum
Momentum Health's replyOfficial
22 Dec 2022, 14:54Thanks for the awesome feedback
Momentum Health's reply22 Dec 2022, 14:54
Official
Thanks for the awesome feedback