SORRY...JUST REDO IT AGAIN...

On 1 November 2017 I submitted a chemist account I had to pay cash. I wanted to claim this against my HealthSaver option. The mail was sent through successfully. According to the consultant I spoke to claims take 7-10 days. On the 13th of November I had to phone Momentum Health to follow up. I was given a reference number ********** 00 and told that I need to claim from my HealthSaver option (which was my first intention on the 1st). Another 7 days down the line I have to phone once again to follow up whereby I am told that "sorry your health saver funds have been depleted....please contact us on the 1st of December and request the same again...." Thank you for calling good-bye!! My instruction not carried out as suppose to and NO FEEDBACK whatsoever Momentum takes sooooo long with claims and queries I will maybe get my money back NEXT YEAR!! Your service sucks!!