SHOCKING THE WAY MOMENTUM TREATS THEIR CLIENTS

I AM SENDING THIS ON BEHALF OF MY SISTER BECAUSE SHE IS HOSPITALIZED AND CAN NOT DEAL WITH THIS RIGHT NOW. YESTERDAY SHE WAS HOSPITALIZED FOR DVT, ACCORDING TO THE DOCTOR AND THE HOSPITAL THIS IS A PMB SITUATION BECAUSE OF THE SERIOUSNESS OF THE CONDITION. WITHOUT MEDICAL ATTENTION SHE COULD DIE!!!!!! DO YOU THINK VALERIE CARED!!!!! SHE HAS BEEN ON THE MEDICAL AID FOR A WEEK, FAIR, BUT ACCORDING TO HER CONTRACT THERE'S NO EXCLUSIONS.THE DOCTOR TRIED TO EXPLAIN TO VALERIE THAT HE COULDN'T LET HER LEAVE THE HOSPITAL, AND THAT HE NEED TO SPEAK TO A CLINICAL SPECIALIST SO AUTHORIZATION CAN BE GIVEN, YET SHE WOULDN'T TRANSFER THE CALL, INSTEAD SHE CONTINUED ARGUING WITH THE DOCTOR.SHE REQUESTED PREVIOUS DOCTOR'S RECORDS, IT WAS PROVIDED, SHE STILL HAD TO REFER TO THE SPECIALIST, UNTIL I GOT INVOLVED AND WITHIN 5 MINS I GOT AUTHORIZATION THAT THE HOSPITAL WAS BATTLING TO GET FOR THE WHOLE DAY.NOW IT'S MEDICAL RECORDS FROM PREVIOUS MEDICAL AID. NO CLEAR REQUESTS, AND NO SENSE OF URGENCY FOR A PATIENT AND THEIR MEDICAL CONDITIONS. VALERIE HAS NO MEDICAL KNOWLEDGE YET SHE TOOK THE CHANCE OF TAKING A PATIENT'S CONDITION INTO HER OWN HANDS. MOMENTUM, DO YOU REALLY CARE!!!!!!