Shocking Service

I sent the requested proof of income documents to Momentum for my medical aid three times and had my insurance broker send them in too as I kept receiving emails saying they hadn't received the documents. The documents were sent before the cut off date and I specified that I didn't want my benefit option to change and that my proof of income documents supported that my contribution should remain in the same income bracket. They still changed my income bracket to the highest salary option because I "didn't provide them with my proof of income" when in fact it had been sent FOUR TIMES!

Will definitely not be recommending Momentum to anyone as they are quite clearly ***********.