Shocking Service

<p>Been trying to sort out my 2 queries for a month now. One from the billing department for the latest statement due 1 June for a member that has been removed. 2nd Query why I've been approved every year for the flu vaccine and this year Momentum decided that I do not qualify. I have had asthma since the age of 3 or 4 and hypertentions for the last 2 to 3 years. Momentum does not cover my day-to-day, but would rather prefer me to rank up cost in the hospital if I get sick than to go for the simple flu vaccine. I know I can pay this myself, it is the principle that is bothering me. I just cannot understand why I could go every year and this year Momentum decides that my hypertention and asmtha is just fine for the flu this year. I don't even know if Momentum actually understands that if a person with asmtha get the flu, it is guarranteed to swicth over to bronchitus and this can land you in hospital every single time. When I signed up with Momentum years ago, I did state that I have asmtha on all my forms and conversations. I asked that a Manager relook at my situation and I keep dealing with the same level staff. Please explain or just get a manager to email me directly and actually communicate.</p>