GS
Grechen S

1 reviews | Active since Apr 2017

01 Jun 2022, 15:44

SHOCKING CUSTOMER SERVICE

SHOCKING SERVICE!!

I am DISGUSTED at the service received, every time I need to contact them for something its a BLADDY PAIN! I requested now 3 times to be contacted and they just refuse, send me emails with docs not attached, things are not properly explained and what seems to be a simple process is just a NIGHTMARE plus what you ask for you just don't get! So glad I am changing medical aids just wish things work out on my end so that I do not have to deal with them anymore!!! WORST "SERVICE PROVIDER" I have ever dealt with!!!!!!!!!!

0
Replies (2)
Momentum Health
Momentum Health's reply02 Jun 2022, 14:44
Official
Hi Grechen

A consultant will contact you to address your concerns.

Kind Regards
Debbie
GS
Grechen S's update08 Jun 2022, 17:36
Reviewer Update
This is exactly my point of why I wrote this review, STILL no one has contacted me or rep**** to my last email sent which was the day I posted the review, just pathetic!