**** service and lies lies lies and missleading!

<p>My husband joined a new medical aid as we filed for a divorce. Worst mistake he made was to go with MOMENTUM HEALTH. My husband did not disclose my back problem I have as he was not aware of it due to us not having verbal contact with each other for a year and half. I only found out about the new medical aid after he took it. Non the less, about 2-3 months after him taking the medical plan I was told by my doctor that he would like to operate on my back as the back pain is getting out of control! I spoke to 2 people in the clinical department and explained to them why I think my husband did not disclose my back pain. So they both informed me to put it in writing and all will be good. So I explained to them my amount of pain I am in and they said get all paper work done from doctor send it back in order for us to review as it is in the first 12months and all must be reviewed first! I did everything as they asked and kept intouch with them all the way and I was led on to believe as soon as papers by doctor is done they can look at it and hopefully assist me in my pain to relieve it or get the problem solved. I submitted all papers waiting for their feedback for more than a day, next moment I get told I am terminated off the medical aid due to non disclosure!!!!! *** they told me they understand the misunderstanding on the disclosures and I need to just put it in writing and all will be good. Now they came with this BULL**** when I needed them. Why the F.... do they tell a client to put on mail all misunderstanding and to get all doctors papers filled in and sorted so they can try and help me! Then they come back with a F...ing TERMINATION instead after month and half of leading me on a string!!!!! Why not terminate moment they heard of non disclosure???? Why say they understand misunderstanding from my husbands side I must just put it on mail!!!! How can we trust our health and lives in people so regardless of peoples pain! </p>