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Sindisiwe X

1 reviews | Active since May 2021

24 May 2023, 14:52

Respond on WhatsApp, no point on having it.

You don't even deserve a star, why the hell do you have the WhatsApp chat if you are not going to respond to it.. I've been waiting for over a ******* hour.. This is horrible customer service, disgusting.

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Replies (3)
Momentum Health
Momentum Health's reply24 May 2023, 15:20
Official
Dear Sindisiwe

Thank you for bringing this to our attention.
A consultant will contact you to assist.

Kind Regards
Debbie

SX
Sindisiwe X's update25 May 2023, 11:44
Reviewer Update
Thank you so much for your quick response, I spoke to Sindisiwe Ncube, very kind helped with resolving the issue, I am sorry it had to get to bad review at first.. Bigs up to your complaints department.
Momentum Health
Momentum Health's reply25 May 2023, 11:58
Official
Hi Sindisiwe

Thank you for your feedback. We strive for excellence and are happy your query has been resolved. 

Kind regards, 
Nosipho