zM
zandile M
1 reviews | Active since Mar 2014
13 Nov 2015, 08:09
refusing authorisation
on monday I was very sick then I went to their network doctor,so the doctor drew blood and told me to come back for the results after 3 days as I was really sick and needing treatment,after 3days I went back to the doctor then momentum refused to give authorization saying i need to go c the doctor after 4 days,I mean do you really choose when you need urgent attention?on their terms on conditions it does not state that you can only c the doctor after every 4 days ,I'm going to leave this medical aid and I will spread the word
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Replies (1)Momentum Health's replyOfficial
13 Nov 2015, 11:08Hello ZandilePaula,
Thank you
One of our consultants will contact you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Roger Naidoo
Thank you
One of our consultants will contact you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Roger Naidoo
Momentum Health's reply13 Nov 2015, 11:08
Official
Hello ZandilePaula,
Thank you
One of our consultants will contact you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Roger Naidoo
Thank you
One of our consultants will contact you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Roger Naidoo
