aH
alida H

1 reviews | Active since Feb 2010

28 May 2015, 11:32

REFUNDS NOT MADE TO PATIENT

Good day Sir/Madam, <br> Since Feb 2015 Momentum is aware that I have a PMB Condition. Claims for antibiotics for this, amounts have not been refunded to me in full. According to the law for PMB Cond medical schemes have to cover antibiotics 100% REGARDLESS what Plan/Option the patient have. <br> For Topzole I made a co-payment which was granted, thanks Momentum.That was only done for the very 1st Topzole I claimed. I friendly request that my co-payments for Topzole/Gastriwin be deducted from all of the other prescriptions handed in thereafter AND the rest of the claimed amount be refunded to me a.s.a.p. I discussed this with Ms Taryn Olivier 31 March & still all my accounts have not been settled yet. Also reported it to Kholeka Apr 2015. I received an email 11 Apr with a Code:237 - \Claims has been rejected by medicine management"<br> momentum just tells me they dont pay Topzole"

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Replies (1)
Momentum Health
Momentum Health's reply28 May 2015, 11:58
Official
Hello ahenning,

One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards
Taryn Olivier