Refund

My name is Aliha. I had endless problems with health4me. I claim for a refund for my specialist visit I provided all the necessary information however I have still not recieved a refund. The customer service is pathetic you get on a chat the agent takes about 30 minutes to just say Hi.its such poor customer service yet we are paying our money.

For the past 10 days I am waiting for feedback all I get is it's in progress but no other information then it's in progress progress for what. Being looked into with regards to the information or the refund. I don't understand how this is one of the best companies for medical health when they have such poor customer service. It's a shame to have employees like that in your contact centre. I even wrote a complaint and there is no feedback with that.

I like to take this to the media and newspaper for your pathetic service.