sP
shaun P

1 reviews | Active since Feb 2013

07 Oct 2015, 16:22

Ref Num: LD***2 - Medical Health

I recently app**** for Medical Aid Cover online through Momentum Health. The events that lead up to now has been futile and without anybody answering the question which I directed to Xolane Matshiane and Chantal.<br> <br> To add insult to injury the initial call centre agent could not source my initial application after I provide her my id, name and telephone number<br> <br> I have been told by Chantal that Xolane is no longer in the department yet she could not answer my question which was , Why do I have to pay for a late entry fee to a medical aid when I was unemployed for 7 months with no income, it is logical , her objective was to conclude the sale.<br> <br> To date several calls were placed no messages left but sms sent to me telling me that a Momentum sales person will be calling me soon.....still waiting.....

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Replies (1)
Momentum Health
Momentum Health's reply08 Oct 2015, 07:43
Official
Hello shaunpi,

Thank you

Your query has been escalated to our new business team . A consultant will contact you shortly .

Kind regards

Roger Naidoo