Premium refund ... one month later and still no resolve

<p>As an authorised consent party on the medical aid membership we took out for my mother-in-law, and from whose bank account the monthly premiums were deducted like clockwork, I am now having to do the run-around to get one month's premium refunded to me. I cancelled the membership due to my mom-in-law's passing and asked for the April premium to be refunded back to me. I am now told that I must go to an attorney, for him/her to draft a letter of appointment as executor of the estate, etc. </p> <p>Momentum deducted the monthly premiums for a member from another person’s bank account and you were satisfied that all your necessary forms were completed; now that I want a refund, that same member (whose account you deducted premiums from on monthly basis) must now do the run around at her own expense to get necessary documentation from whom- and wherever because that is what Momentum needs. For nearly 2 years, this medical aid premiums were paid on time, with never a missed payment; all I want now is 1 month’s premium refunded to me and it’s taken a month so far with no satisfactory update from Momentum in this regard.</p>