Pre-authorizations

<p>Dear Momentum Health, I am appauled at the level of customer service you provide. The speed at which you handle queries as well as the s**** set of the agents! REF : ********** 65. My pre request was denied 16 Feb, first correspondence regarding this claim 7 Feb, after numerous calls etc. you denied my claim. I want to dispute this & I sent an email to pre-authorisazions yesterday from my email address at 2:16 pm with my dispute. I called the call centre again this morning, they don't have the email! I have had it. I am taking my money namely about R 1800 +- a month somewhere else. Regards, Charlotte Horne </p>