DR
Denesh R

1 reviews | Active since Oct 2021

27 Aug 2025, 13:50

Poor turnaround time

I am a heart and diabetic patient and now momentum says it takes 4 to 5 working days to authorize my chronic. I can't understand why so long as the meds are needed urgently. Surely this can be treated as urgent as someone's life is at risk?

0
Replies (1)
Momentum Health
Momentum Health's reply27 Aug 2025, 14:36
Official
Dear Denesh Ramlucken 

Thank you for bringing this enquiry to our attention, we will look into your enquiry and provide feedback.

Kind regards
Priscilla