TW
Thembekile W

1 reviews | Active since Oct 2017

07 Aug 2024, 14:54

Poor service

I've just been on the call with momentum health. They put me on the call for more than 15 minutes without helping me with my cholesterol code for dischem. What an appalling service for a health care provider. Please take care of the people who pay their monthly premiums and make your business sustainable.

0
Replies (2)
Momentum Health
Momentum Health's reply08 Aug 2024, 08:44
Official
Hi Thembekile 

Thank you for bringing this to our attention. We will investigate and revert with feedback.

Regards, 
Nosipho 

TW
Thembekile W's update08 Aug 2024, 12:59
Reviewer Update
Thank you so much to Nosipho at Momentum Health. She helped get my case sorted. It's nice to know that service providers do listen to their customers.