CD
Chanelle D

1 reviews | Active since Feb 2024

20 Feb 2024, 10:09

Poor service

Don't use momentum. They got banking details wrong... We then sent a bank confirmation letter and then got an email addressed to Miss Koketso thanking for the info and to rate their service... firstly it was addressed to the wrong person... now all of a sudden there is an system error and the process has to start all over again... poor service.

0
Replies (2)
Momentum Health
Momentum Health's reply20 Feb 2024, 11:05
Official
Dear Chanelle D

Attempts to contact you on the number provided proved unsuccessful
Kindly provide an alternate number or a convenient time for us to contact you.

Kind Regards
Debbie van der Haar
Momentum Health
Momentum Health's reply21 Feb 2024, 10:55
Official
Glad that you were assisted and your query was resolved.
Kindly provide your medical aid number in order for me to close off complaint.