Poor service

I am utterly disgusted with the service I have received from momentum since I first made contact with them on 28 April 2016. After a number of attempts I get and email from Coenraad advising me that my policy will be cancelled in June and I have to wait 4 months for my pay out. This was not advised to me when I spoke to Siphiwe and I am quite upset. This policy is not beneficial and I want immediate cancellation as well as my money - I did mention that I was out of work and need the cash as a matter of urgency. With this poor service I feel like moving back to discovery