FG
Fred Grové

1 reviews | Active since Dec 2011

14 Aug 2017, 12:12

POOR CLIENT SERVICE

<p>Momentum health is full of promisses, of their excellent service, convincing one to join them but OH ................ WHAT A SHOCKING SURPRISE ONCE YOU TRY TO CONTACT THEM ON SENIOR LEVEL!!</p> <p>I been trying to contact them through emails of telephone but it is a disaster! They dont answer their phone calls (and *****line) and after sending them a number of emails (6) since July 2017, over a period of two weeks, to inform them of cancellation of membership they REFUSE TO REPLY!!!!!</p> <p>The only way out of this is to get a summons delivered to them to get a reply from them, will end up in court and be costly!</p>

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Replies (3)
Momentum Health
Momentum Health's reply17 Aug 2017, 14:50
Official

Good day Fred

Thank you for bringing this enquiry to our attention. I will be calling you shortly to discuss this matter.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply17 Aug 2017, 14:50
Official

Good day Fred

Thank you for bringing this enquiry to our attention. I will be calling you shortly to discuss this matter.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply17 Aug 2017, 14:54
Official

Good day Fred

Please provide me with your cell number, the details logged on the complaint has a digit missing.

Kind Regards

Jody Saunders