1 reviews | Active since Jul 2013
Patient confidentiality
I subscribed to a new mobile phone contract which has had a number of previous subscribers.<br> <br> I am constantly receiving claims information regarding a Momentum Health client and when I contacted Momentum Health the company's response was that they could not help because they can't track mobile numbers. <br> <br> Because of this supposed failure in the company's systems, I went to great time and effort to source the four names previously associated with my number and one week ago I forwarded these to the consultant who initially responded to me.<br> <br> I have since had no response and am still receiving this patient's claims information. <br> <br> It makes me glad to know that I am not on a medical aid whose CRM is so abject that it cannot trace a number nor manage its SMS communication.
One of our representatives will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Stacie Harold
One of our representatives will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Stacie Harold
