Pathetic service and *********** staff

What an absolute nightmare dealing with this momentum bloom health 4 you. Went to their network Doctors and they did not cover the prescribed medication after confirming more than once that they'll cover. They promised vitamins as a benefit only to end up paying cash. This is a complete **** I've been requesting for the cancelation of the policy and no one has the decency to contact or email me back. I've been on the phone each time for over 20minutes waiting and holding on. You have An option to request a call back it's been 4days now and nothing. Let's not even talk about the whatsapp chat. I requested the cancelation details and they sent me employers/employees booklet. Absolutely pathetic waste of money.