Pathetic service

Yet again Momentum Health shows their pathetic service. My claims statement shows that there is an amount due by me to the scheme. I queried this and it was said that they will get back to me before 12pm today, 26 June 2019. The supervisor, Zanele Mazibuko, I spoke to ensured me that she would personally phone me before 12pm and tend to this matter. I have yet to receive an updat on this matter. Please get Zanele or her supervisor to phone me today before 14h00.