Pathetic service

<p>After numerous phone calls to the Momentum call centre, finally obtained authorisation for my daughter to see a soecialist on 19th April.</p> <p>However, got a statement from Momentum yesterday via email they are NOT paying the specialist !</p> <p>Tried to call this morning and am still awaiting their call back.</p> <p>What i find with this medical aid, is one consultant tells you one thing and another consultant tells you something different, so please always ask for a reference number.</p> <p>Have just joined in January and they cant even sort out this claim being my first for the year.</p> <p>I'm shuddering to think what will happen should i have a major medical condition. Cant rely on this crowd, i should have stayed with Discovery. </p>