NOTHING BUT DISSAPOINTMENT

This is the most *********** health care provider that i have ever been on!!!Ever since I joined MOMENTUM , i had nothing but bad experience!!!I am honestly so disgusted with the SERVICE from them !!!Everything is always an issue , whether you submit a claim or you email them with a query that you have then they always have 10 excuses why not to assist or why not to process a claim... On 23rd of March i submitted a query to momentum regarding a claim because according to the provider they were not paid in full and according to Momentum they were ???but i am the client stuck in the middle ... so I asked Momemtum to look into this and advise me what's going on with the "So called outstanding claim" but until today , i have had no feedback or whatsoever.... YET i am the one that have to FOLLOW up on mu query and remind MOMENTUM again about their unprofessional service and incompetency!!!!! I MEAN THIS IS SO DISAPPOINTING AND I AM HONESTLY SICK AND TIRED OF THIS PATHETIC "HEALTH CARE PROVIDER" THAT PRETENDS TO CARE ABOUT THEIR CLIENTS BUT IN THE MEANWHILE NOT GIVING A DAMN!!!!