FB
FARHAAN B

1 reviews | Active since Jul 2016

04 Mar 2018, 00:10

NOT SO SURE ABOUT THE FUTURE

THERE NO CALL CENTRE NUMBER OR EMAIL THAT GETS ANSWERED I WOULD LIKE TO REMOVE TWO NEWLY ADDED DEPENDENTS ON MY MEMBER SHIP AS THERE HAS BEEN VARIOUS UNCER*****IES PERTAINING TO BENEFITS AND COVER FURTHER THE COMMUNICATION CHANNELS AT THE SCHEME DOES NOT SEEM TO BE VERY FAST OR IMPORTANT IF YOU YOU FOLLOW THE CALL CENTRE ROUTE YOU ALMOST NEVER GET YOUR QUERY SOLVED.

I REALLY APPOLOGISE TO THE PARTIES THAT BENT OVER BACKWARD TO ASSIST WTH THIS APPLICATION YOUR EFFORTS ARE NOT IN VEIN.

0
Replies (4)
Momentum Health
Momentum Health's reply05 Mar 2018, 07:17
Official

I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.

Regards,

N D'Arch

Momentum Health
Momentum Health's reply05 Mar 2018, 09:55
Official

Good day Mr Bhamjee

Thank you for bringing this enquiry to our attention, I will contact you shortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply05 Mar 2018, 09:55
Official

Good day Mr Bhamjee

Thank you for bringing this enquiry to our attention, I will contact you shortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply05 Mar 2018, 09:55
Official

Good day Mr Bhamjee

Thank you for bringing this enquiry to our attention, I will contact you shortly.

Kind regards

Jody Saunders