SF
Sadie F

1 reviews | Active since Oct 2013

28 Jan 2019, 14:07

Not replying to my emails!

Hi to whom this may concern, I received a mail on Thursday 24th Jan '19 subject Request to change HealthSaver form. Firstly I never asked for a form , when I email back no one replies it is Monday 13H55PM and no one has come back to me and I have emailed them 3 times and still no reply. I would just like to know why they are not replying me, I have asked medical questions and they don't reply. Should I be looking for another medical aid that will attend to my emails?

0
Replies (3)
Momentum Health
Momentum Health's reply28 Jan 2019, 14:32
Official
 Dear Sadie 
 
We will contact you shortly to assist. 
 
Kind regards 
 
Roger Naidoo 
Momentum Health
Momentum Health's reply30 Jan 2019, 08:44
Official
 Dear Sadie 
 
We have tried to contact you numerous times, you were unavailable. We have also sent you an email. Please reply to the mail on a convenient time to contact you. 
 
Kind regards 
 
Roger Naidoo 
Momentum Health
Momentum Health's reply04 Feb 2019, 11:14
Official
 Dear Sadie 
 
Thank you 
 
With regards to our telephone conversation, I have emailed  you the information as requested. 
 
Kind regards 
 
Roger Naidoo