Not paying claim

I'm absolutely disgusted that momentum health insurance won't pay a claim that was within the valid period.

So with Health4Me you have to get authorization which I did on the 10th June at 8pm. On the 13th around 11am I went to see the doctor. Please note a message is sent along saying the authorization is valid for 3 days(72 hours), as can be seen the appointment was within 72hours.

Claim was then sent through and rejected saying the authorization was not valid.

They are now saying it's a valid rejection over a month later of trying to get this resolved.

Let's see if this gets them willing to resolve this issue