Non Payment of covid19 claims

This people is giving all types of excuses not to pay my positive covid19 test results, I got a positive test result on the 8th Dec, after I received all my invoices I sent it to momentum WhatsApp group, I was told that claim will be processed 2-3 working days, now I am being told that I need to wait for the payment cycle, it has already been 2 week waiting for my money.

today I got the message Guaranteed amount of R850and payment run 01/01/21 is subject to change we will have to wait for the pay date to run as the claim has been released from audit. Regards Annita