MS
Marius S
1 reviews | Active since May 2019
14 Jan 2022, 13:12
No show Momentum
I joined Momentum Health at the end of November 2021. It was communicated to me that I will soon receive my welcoming pack. It is now the 14th of January 2022 and I have not received anything. On the 7th of January I sent Momentum Health indicating to them that a travel more than a 1000km a week for work but do not have any form of proof that I am a member of Momentum Health. Meaning that should I get into a accident there would be no way for the medical personnel to know that I in fact have a medical aid. On the 7th Momentum Health responded and promised me that they will see to it that I get my “welcoming pack” soon after. Another week has passed and not a word form Momentum.
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Replies (3)
Momentum Health's replyOfficial
14 Jan 2022, 14:42Dear Marius
As instructed by yourself, the above complaint is to be dealt with via email as you were not prepared to discuss the matter telephonically.
Kind Regards
Debbie
Momentum Health's reply14 Jan 2022, 14:42
Official
Dear Marius
As instructed by yourself, the above complaint is to be dealt with via email as you were not prepared to discuss the matter telephonically.
Kind Regards
Debbie
MS
Marius S's updateReviewer Update
14 Jan 2022, 15:07You are correct.
I am not willing to discuss anything over the phone as you have the tendency to lie and not attend to my complaint.
I will use your email as documented proof to support my complaint with the medical aid ombudsman.
I am not willing to discuss anything over the phone as you have the tendency to lie and not attend to my complaint.
I will use your email as documented proof to support my complaint with the medical aid ombudsman.
MS
Marius S's update14 Jan 2022, 15:07
Reviewer Update
You are correct.
I am not willing to discuss anything over the phone as you have the tendency to lie and not attend to my complaint.
I will use your email as documented proof to support my complaint with the medical aid ombudsman.
I am not willing to discuss anything over the phone as you have the tendency to lie and not attend to my complaint.
I will use your email as documented proof to support my complaint with the medical aid ombudsman.
MS
Marius S's updateReviewer Update
18 Jan 2022, 09:58And still I am waiting.
MS
Marius S's update18 Jan 2022, 09:58
Reviewer Update
And still I am waiting.