GM
Gwendolyn M
1 reviews | Active since Sept 2017
18 Dec 2020, 11:17
No service My Bloom Momentum Health
Extremely poor service. No follow up after incorrectly issuing health cards, Birth date of patient stated 2042 and incorrect name on policy. South African ID given. If this is the level of service I'm not sure we want to continue. 3 months premiums already gone off and we have not even received the medical aid cards. I've called numerous times but can not get hold of anyone.
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Replies (2)
Momentum Health's replyOfficial
18 Dec 2020, 11:30Thank you for bringing this to our attention.
As discussed a consultant from Bloom will contact you urgently.
Kind Regards
Debbie
As discussed a consultant from Bloom will contact you urgently.
Kind Regards
Debbie
Momentum Health's reply18 Dec 2020, 11:30
Official
Thank you for bringing this to our attention.
As discussed a consultant from Bloom will contact you urgently.
Kind Regards
Debbie
As discussed a consultant from Bloom will contact you urgently.
Kind Regards
Debbie
GM
Gwendolyn M's updateReviewer Update
18 Dec 2020, 12:55Thank you for sorting this matter out now.
GM
Gwendolyn M's update18 Dec 2020, 12:55
Reviewer Update
Thank you for sorting this matter out now.